There are many different reasons why companies or individuals would want to change to a new or different web hosting company. Not enough storage space or bandwidth, poor performance, or more often than not it could be due to poor customer service, or lack of it.
Changing to a new web hosting company may sound like a daunting task, but it doesn’t have to be that complex – there are just a few things to keep in mind.
1. Keep your web hosting account with your existing host open
It is recommend that you keep your existing web hosting account active until you have completed the transition steps (ie. new account setup, file transfer, email creation and setup, DNS modification and propagation). This will ensure that your website and domain email accounts will be running during the transition and will make the process smoother and reversible.
2. Make a backup copy of your existing website: download old account files
Ideally, files should be downloaded in the same tree structure in which you want to upload it later. Also look for any file or chmod permissions that you might to set on any folder or file. This is a fairly easy task and can easily be accomplished by FTP.
However, some free web hosting providers do not offer FTP access. This is especially true if you’re currently using a free Flash/drag-and-drop website creation service. If this is the case, you will not be able to download your existing web files and will have to re-create your new web files. You should check to see if your new web hosting provider offers a free website creator.
3. Setup new (same) email addresses
To ensure that emails are properly received, it is important to keep the same email addresses, including email aliases and forwarders.
4. DNS changes and propagation
Once files are uploaded to the TechnicalRx web hosting server and email accounts are re-created, you can go ahead and make the necessary domain name server (DNS) changes.
DNS is usually handled by TechnicalRx unless you have specific dns management. You will need to replace your existing DNS settings with the new one – this is usually done via your domain management panel (your domain registrar like GoDaddy or Enom).
The new DNS will take anywhere between 24-48 hours to propagate, therefore the old web host is responsible for website and email in the meantime. This is why cancelling the old service should be the very last thing to do.
5. Cancel your old account.
Once your new account has been activated and your website and email services at TechnicalRx are up and running, you can proceed to have your old account cancelled.
The best take-away from this article is to have a conversation with TechnicalRx about the move. We will go over your particular setup, transfer the files, set up the new hosting, make the DNS changes, and make the transition as seamless as possible. We’ve done this for many clients and our experience helps us make it a smooth transition.